Several years ago, a friend of mine had her satellite radio stolen from her car as it sat in her driveway. She promptly called and reported it stolen, requesting that service to the radio be cancelled immediately. Instead – despite multiple calls, complaints and tears – the company charged her monthly for a radio that she no longer even owned for the next three … [Read more...]
Got Blogger’s Block? 20 Hot Topics to get you started….
We had such a good response to my last article regarding blogs that I decided to spend a little more time on it. One of the hardest things about writing a blog is coming up with ideas on what to write about. Here are 20 hot blog topics to help fight blogger’s block and get your financial institution started. Getting started is always the hardest part – hopefully this will … [Read more...]
A Bank Blog on Bank Blogs
I’m sure half of you reading this blog are sitting there thinking, “What in the world does a bank need with a blog?” The other half is probably thinking, “What in the world is a blog?” Webster describes a “blog” as a website that contains an online personal journal with reflections, comments, and often hyperlinks provided by the writer. That’s exactly what … [Read more...]
7 things Chick-fil-A taught us about marketing
If I were the marketing director for Chick-fil-A, I would be buying full-page ads in the Chicago, Boston and San Francisco papers, thanking their local politicians for increasing sales over 100% in one day. With just a few words from Boston Mayor Thomas Menino, Chicago Mayor Rahm Emanuel, and San Francisco Mayor Edwin Lee, Chick-fil-A had millions of passionate customers all … [Read more...]
Everyone Loves A Birthday Card!
I have written a lot in the past several months about all of the competition that traditional banks face today. In addition to dealing with bad real estate loans and rising FDIC fees, banks are now watching as brokerage and mutual fund firms introduce online bill pay, free checking accounts, and high yield saving accounts. In an article in the Wall Street Journal last … [Read more...]