Most people see their banks and/or credit unions as something they need but do not easily differentiate why they should use one from the other. So how can a financial institution stand out from the pack? By discovering what products and services their current customers and target markets really want from their financial institution. Have you ever been asked to complete a … [Read more...]
T-Mobile Enters the Digital Wallet Market – Should Bank Marketers Worry?
The competitive landscape for banks and credit unions is rapidly changing as technology and customer demand are bringing new players into the market. There was a time when geography and branch location played a significant role in how consumers selected their bank, but digital options, tech savvy millennials, and a post-recession customer untrusting of the banking industry have … [Read more...]
Creating a Successful Bank Blog
We’ve turned into a society of information consumers depending on the web to provide us with tips, how-to’s and the answers to our questions about anything and everything. This growing trend along with Google’s latest algorithm update, called Hummingbird, create a compelling case for banks and credit unions to create their own blogs. Google has always favored sites that include … [Read more...]
Business Owners Are No Longer Rushing To The Bank
Years ago, as a small business owner, I spent a lot of time waiting for the mailman. Cash was always tight, and I held out hope that what the mailman delivered would be enough to cover all the checks that had already been mailed. Many of my clients had said the “check was in the mail,” so it was just a matter of time before they arrived. Back then deposits had to … [Read more...]
Bank Directors and Officers: How to Prepare for a FDIC Lawsuit
Over the past few weeks many articles have been published about the damage that has been caused by lawsuits the FDIC has filed against bank directors and officers. I know there were some things going on in a few banks that weren’t always done appropriately or legally, but the problem is that much of this activity had been occurring for years. As Warren Buffet once said, “Only … [Read more...]